Services
Four packages. Outcome-tiered.
We price by risk tier, not by endpoint or EPS. You should not be punished for growing. Every package ships with a published SLA and audit-ready compliance evidence.
For growing businesses
CyOps Essentials
You pass your compliance audit. Your board gets a quarterly risk report. You stop guessing whether you're exposed.
- ✓ SIEM monitoring 16×5
- ✓ Monthly vulnerability scan
- ✓ POPIA compliance pack
- ✓ Quarterly review
- ✓ 10 log sources
From USD 1,500 / month
Request Essentials →
Recommended
For regulated mid-market
CyOps Professional
You sleep at night. Your incidents are contained before they hit the news. Your compliance evidence is audit-ready, always.
- ✓ 24/7 monitoring
- ✓ Incident response
- ✓ MISP threat intel
- ✓ Named L2 analyst
- ✓ POPIA + PCI packs
- ✓ 50 log sources
From USD 5,000 / month
Book Maturity Assessment →
For complex, at-scale
CyOps Enterprise
Your SOC becomes a boardroom asset. You measure cyber risk the way the CFO measures financial risk. You defend your licence to operate.
- ✓ Professional + threat hunting
- ✓ DFIR retainer
- ✓ Dedicated analyst team
- ✓ Board dashboards
- ✓ Tabletop exercises
- ✓ Unlimited log sources
Custom · USD 15–35k / month
Book Executive Briefing →
Strategy · vCISO · SOC build
CyOps Advisory
You build the security programme the regulator expects, with someone who's built them before.
- ✓ Security Maturity Assessment
- ✓ SOC build
- ✓ vCISO hours
- ✓ Compliance readiness
- ✓ IR planning
- ✓ Board reporting
Project or retainer
Book a Scoping Call →
SLA Matrix — Published
We sign for this. Every contract.
Incumbents hide their SLAs. We publish ours. Here is what every OpenCyOps client can hold us to, by package tier.
| Priority | Acknowledgement | Containment — Essentials | Professional | Enterprise |
|---|---|---|---|---|
| P1 Critical | ≤ 15 min | ≤ 6 hrs | ≤ 2 hrs | ≤ 1 hr |
| P2 High | ≤ 30 min | ≤ 12 hrs | ≤ 6 hrs | ≤ 3 hrs |
| P3 Medium | ≤ 2 hrs | Next BD | Same BD | Same BD |
| P4 Low | ≤ 8 hrs | 3 BD | 2 BD | 1 BD |
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